Our Team

Our Team

We’re pleased to introduce you to the talented professionals responsible for our success and who work every day to make sure life-saving information is in the hands of the healthcare technicians who need it most.

Lindsay Frkovich-Nelson

General Manager

Lindsay Frkovich-Nelson joined oneSOURCE in 2012 beginning as a renewals specialist and then was promoted to Director of Sales & Marketing followed by Vice President of Sales & Marketing. Frkovich-Nelson was named General Manager in April 2021 and now leads the oneSOURCE organization, working directly with the RLDatix executive team. Frkovich-Nelson currently resides in Chicago with her husband, Adam, and their three sons.

Heather Thomas, BS, MBA

Chief Marketing Officer

Heather Thomas’ breadth of sales and marketing experience includes more than 20 years in the financial, higher education, publishing, resort and healthcare industries. Since the company’s inception, Thomas has been responsible for its strategic marketing efforts and sales relationships with B2B markets. As a part-time ski instructor on Vail Mountain, a competitive USTA tennis player and a lover of mountain living, Thomas enjoys spending her leisure time in the great outdoors.

Jennifer Sippel

Vice President of Operations

With over 20 years of customer service management experience, Jennifer Sippel has worked with oneSOURCE since 2013 to educate potential healthcare clients on the platform’s unique value and ability to promote patient safety, compliance and operational efficiency. She also splits her time working on marketing projects and providing support to the Operations team, helping to ensure an exceptional customer experience. Sippel currently resides near Madison, WI with family and loves the outdoors and enjoys reading, live music and movies.

Ian Fisher

Vice President of Engineering

Ian Fisher coordinates and manages all aspects of strategic projects that enhance oneSOURCE’s software platforms and products. Throughout his career, Ian has more than 20 years of experience designing, developing and supervising software engineering projects while serving as a chief technology officer, a software engineer and a systems analyst. Ian enjoys spending time going to the beach in the summer and skiing in the winter with his wife and three children.

Maggie Friedell

Vice President of Client Retention and Account Management

Maggie has a 20-year professional background in medical, accounting and project management and joined oneSOURCE in 2015. She lives outside of Madison, WI and enjoys cooking, spending time with her family as they enjoy all the beautiful seasons Wisconsin offers.

Travis Horstman

Biomedical Account Manager, Security +

Before joining oneSOURCE, Travis Horstman served as biomedical equipment engineer in the U.S. Air Force. At oneSOURCE he provides operational support and specialized assistance to the Biomedical database team. Travis also is an Air Force reservist, serving as a Cyber Operations Specialist. He is a former AAMI CBET Certification and a current CompTIA + Security Certification.  Travis is a single father of 2 and enjoys learning about the development of the HTM professional. He sees the environment evolving to a more connected and digitally diverse landscape and the new challenges this creates is of great interest to him.

Tricia Ignatowski

Biomedical Operations Manager

Trish has over 20 years of experience in Operations and Compliance Management in the medical, dental and financial fields. At oneSOURCE, she oversees activity related to the biomedical Service Manual Database service. Trish lives in Milwaukee with her son, and loves gardening, reading and adventuring out in nature.

Amanda Duchrow

Surgical Instrument & Equipment Request Line Manager

Amanda has a background in sterile processing and she joined oneSOURCE in 2013 to manage the Surgical Instruments & Equipment Database team. Amanda lives in the Germantown, WI area with her husband, four children, two dogs and ten chickens.

Lori Rasmussen

Dental Database Manager

After serving as a Dental Hygienist for 30 years, Lori joined oneSOURCE in 2017 to manage the Dental Database program. She lives in Eau Claire, WI with her three sons: Jackson, Carson and Kaden. They enjoy concerts and Lori is an avid quilter and crocheter.

Samantha Trible

Tech Ready Manager

Samantha and her team develop the Tech Ready documents that accompany manufacturers’ Instructions for Use in the oneSOURCE database. Samantha lives along the shores of Lake Superior in northern Wisconsin with her pack of Shar-Peis and one husky/shepherd. Samantha has a passion for books and cooking.

Mary Peaslee

Update Manager

Mary has over 20 years of nursing experience, including working in Long Term and Acute Care settings and serving as Director of Nursing and Education in the Home Care industry. Mary joined oneSOURCE in 2011 to manage the Document Update Department, supporting all the database services across the company. Mary enjoys spending time with family, reading, playing games, crafts and camping.

Melanie Gagner

Relationship Manager

Melanie has been an account manager for ten years, with previous experience in the print and media industry. She joined oneSOURCE in 2018 and lives in Minneapolis with her husband and daughter.

Ashley Edmund

Relationship Manager

Ashley has ten years of account management and pricing experience in the print and manufacturing industries. She joined oneSOURCE in 2018 and lives in Minneapolis, where she enjoys the area’s parks and lakes with her husband and son.

Thomas Hobart

Relationship Manager

Tom has extensive experience serving as a primary point of contact for customers. In his free time, he enjoys the outdoors and spending time with his wife and children.

Jon Delmonico

Client Onboarding Manager

Jon has a wide range of customer service experience spanning 20 years. He is originally from Norwich, NY but has lived in Raleigh, NC since 2003 with his wife Christie. They have two children, Aidan and Peyton, along with three dogs and a gecko. Jon is an avid sports fan and enjoys coaching his son Aidan’s flag football team.

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